20–30 minutes
Most repairs. Timing depends on the fault and parts availability.
PHONE XPERTZ · BOTANICAL VILLAGE
Most repairs take 20–30 minutes. Open 7 days.
Timing depends on the fault and parts availability.
No diagnostic feeNo fix, no fee
No fix.
No fee.
If we cannot fix your device, you do not pay a repair fee.
No diagnostic
fee.
We assess your device without a diagnostic charge.
YOUR DEVICE, YOUR REPAIRWhat needs
What needs
some attention?
01 / SMARTPHONES
Smartphone repair
Dropped it? Won’t charge? From iPhone to Samsung and other brands, ask us about getting your phone working again.
Find a phone repair02 / TABLETSTablet repair
For iPads and Galaxy Tabs with cracked displays, tired batteries or charging trouble. Start with your model.
Get tablet help03 / LAPTOPSLaptop repair
A blank screen or power problem can interrupt work and study. Tell us what your laptop or MacBook is doing.
Get laptop helpFROM CRACKS TO CHARGING
Less frustration.
More working devices.
These are the problems customers bring us. Pick yours to start an enquiry.
PHONES & TABLETS
Know your model? Start here.
Choose your device family, then share the model and the problem. We’ll check which repair and parts options are available.
YOUR LOCAL SHOP
Botanical Village Shopping Centre.
Shop T01B / 175 Ellscott Boulevard
Mickleham VIC 3064
| Monday–Wednesday | 9:00 am–5:30 pm |
|---|---|
| Thursday–Friday | 9:00 am–6:00 pm |
| Saturday | 9:00 am–5:00 pm |
| Sunday | 9:00 am–4:30 pm |
Public holiday hours may vary. Call to check.
REPAIRS & ACCESSORIES
Make it yours.
Keep it protected.
Browse accessories in store, or ask what refurbished phones we currently have available.
A case. A cable. A better setup.
Visit our display walls for cases and everyday accessories. Looking for something specific? Send your model so we can check stock.
Ask about accessoriesThinking about a different phone?
Tell us the model and budget you have in mind. We’ll discuss available refurbished stock, its condition, battery health and warranty.
Enquire about refurbished phonesMEET YOUR LOCAL REPAIR SHOP
Walk in with a problem.
Leave with a plan.
You know your device isn’t behaving as it should. We’ll listen to the symptoms, discuss the repair options and help you decide what to do next.
Visit our Mickleham shopShow us the problem
Drop by, call or send a message. A model number and a quick description help us get started.
Get the details
We’ll discuss the price, available parts and expected timing before you choose a repair.
Choose your next step
Decide how you’d like to proceed. We’ll explain the work and checks needed for your device.
TELL US WHAT’S WRONG
Your model.
Your problem.
Your quote.
Take the guesswork out of your visit. Add your device model and symptoms, then send us your enquiry by text.
No diagnostic fee · No fix, no fee
0470 299 766Prefer to talk? Give us a call.
WhatsApp usYou can attach a photo of the damage in WhatsApp.
QUICK ANSWERS
A few things
you might ask.
Is there a diagnostic fee?
No. We assess your device without a diagnostic fee.
What if my device cannot be repaired?
No fix, no fee. If we cannot fix your device, you do not pay a repair fee.
How much will my repair cost?
The model, issue and parts needed determine the price. Send us your model and symptoms or call for a quote.
Can my phone be repaired while I wait?
Most repairs take 20–30 minutes. Timing depends on the fault, parts availability and current workload. Ask us about availability for your model before visiting.
How long will my repair take?
Most repairs take 20–30 minutes. Timing depends on the fault, parts availability and current workload. Contact us to confirm the expected time for your device.
What warranty is included?
Ask us to confirm the warranty period, coverage and exclusions for the repair or refurbished phone you choose before proceeding.
Should I back up my phone first?
If your device still works, back it up before bringing it in. Let us know if keeping your data is a priority.
My device has water damage. What should I do?
Stop charging it and switch it off if you can. Bring it in for an assessment and tell us what happened.
Which brands can I ask about?
Contact us about iPhone, Samsung, OPPO, iPad, Galaxy Tab, laptops and MacBooks. We’ll confirm the available repair options for your exact device.
FIND PHONE XPERTZ
Mickleham.
Botanical Village.
Phone Xpertz
Shop T01B / 175 Ellscott Boulevard
Botanical Village Shopping Centre, Mickleham VIC
| Monday–Wednesday | 9:00 am–5:30 pm |
|---|---|
| Thursday–Friday | 9:00 am–6:00 pm |
| Saturday | 9:00 am–5:00 pm |
| Sunday | 9:00 am–4:30 pm |
Call ahead to check parts availability or public holiday hours.
COME BY THE SHOP
Your local repair stop.
Shop T01B / 175 Ellscott Boulevard, Mickleham VIC 3064
The map shows the street address. Find our shop inside Botanical Village Shopping Centre.